Results Guarantee: Terms
These terms apply to our "Enough enquiries to pay for us, or we keep working free" guarantee.
Eligibility. The guarantee is offered at our discretion. On your consultation we look at your business, your numbers and your capacity to take on more customers. We only offer it where we're confident we can deliver.
Packages. It applies only to packages that include Meta or Google ads management, on a minimum three-month term.
Your target. We agree your monthly enquiry target with you in writing before we start. It's set from the average customer value and close rate you give us, so that the customers those enquiries bring in cover both our fee and your ad spend.
Qualified enquiry. An enquiry counts when it comes through our tracked forms, booking links or calls, is from someone in your service area asking about something you sell, includes real contact details, and isn't a duplicate. You can flag an enquiry you believe doesn't qualify within 48 hours of receiving it.
Your part. You attend your scheduled filming sessions, approve or request changes to clips within 48 hours, and fund the agreed monthly ad budget, paid directly to Meta or Google from your own account.
What "working free" means. If we haven't hit your target by the end of month three, we continue filming, editing and managing your ads at no fee until we do. Ad spend is still paid by you directly to Meta or Google during this time, and it stays included in your target, so the enquiries we deliver are sized to cover it too.
Outcomes. We guarantee enquiries, not sales. Turning enquiries into customers is down to your own sales process.
Questions? Email hello@prestonpodcast.co.uk or call 07484 358133.